Terms and Conditions

Last Updated: 2026

Please read these Terms and Conditions carefully before using HEYKIN ("we," "our," or "us"). Our services include AI-powered parenting coaching and life coaching. By accessing or using our services, you agree to be bound by these terms.

1. Nature of Service and Not Professional Advice

HEYKIN provides AI-powered coaching tools for informational and supportive purposes. Our service is not a substitute for professional medical, psychological, psychiatric, or therapeutic care. If you or someone you care for is in crisis, experiencing thoughts of self-harm, or needs urgent mental health support, please contact emergency services or a qualified healthcare provider immediately.

2. Acceptance of Terms

By creating an account, completing assessments, or using our coaching features, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use our services.

3. Eligibility and Account Security

You must be at least 16.

4. Use of AI and Data

Our AI systems process your input to generate personalized responses. We use industry-standard security measures and comply with applicable data protection laws (including GDPR and Privacy Act). Your conversations, assessments, and profile data are stored securely. We do not sell your data. For details, see our Privacy Policy.

5. Appropriate Use

You agree not to use our services to:

  • Harm yourself or others
  • Obtain or provide advice that should come from a licensed professional
  • Transmit unlawful, abusive, or harmful content
  • Circumvent security measures or misuse our systems

We may suspend or terminate accounts that violate these terms.

6. Subscription, Payment, and Refunds

Paid subscriptions are billed in accordance with the plan you select. You may cancel at any time. Refund policies are stated at the point of purchase. Free trials may apply as described during sign-up.

7. Intellectual Property

Our content, branding, and technology are owned by us or our licensors. You may not copy, modify, or distribute our materials without permission.

8. Disclaimer of Warranties

Our services are provided "as is." We do not warrant that the AI outputs are accurate, complete, or suitable for your situation. You use our service at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through our service. Continued use after changes constitutes acceptance.

11. Contact Us

For questions about these Terms, please contact us via our Contact Us page.